Carbon Trail

Understanding the Green Claims Directive and Its Impact on the Retail Industry

What is the Green Claims Directive?  

The Green Claims Directive is a key EU regulation addressing greenwashing, particularly in the retail sector, where exaggerated environmental claims mislead consumers. It mandates businesses to provide factual evidence for their sustainability claims, ensuring transparency and fostering consumer trust. This aligns with the EU’s broader goals of reducing emissions, promoting resource efficiency, and advancing the circular economy while safeguarding brand reputations and meeting regulatory standards.

Focusing on claims in labels, ads, and online descriptions, the directive requires robust data to back environmental assertions, preventing misrepresentation. By enforcing accountability, it empowers consumers to make informed choices and ensures businesses commit to genuine sustainability efforts.

Greenwashing is one of the key considerations that led to the formulation of the Green Claims Directive within the retail sector. Since sustainability is gradually gaining prominence in the market, more and more firms have resorted to making vague or inconclusive environmental statements. For instance, words such as ‘environmental,’ ‘green,’ ‘sustainability’ or ‘sustainably’ have been frequently used in organization operations but with no definite understanding or proof of what they mean. For instance, a January 2021 survey for the European Commission showed that as much as 53% of the firms’ green claims were either generalized, misleading, or baseless.

In response to this, the EU is considering the enforcement of tighter restrictions that force businesses to back up their claims with evidence certified by a third party and with proper paperwork. 

Key Objectives of the Directive

  • Reduce Misleading Claims: This is a mandatory measure that targets minimizing the cases of misleading statements or fabrications for environmental issues like indicating that a certain product is 100% recyclable when, in a real sense, it is not.
  • Encourage Transparency: A shopper ought to be able to notice within a market/ supermarket the environmental cost of the products he or she is purchasing. This consists of offering reliable information regarding carbon imprints, resource consumption, and reusability of these products.
  • Promote True Environmental Accountability: It challenges organizations to actively react on the issue, disclose information about their actions in the environment, and work to actually bring change, rather than using the environmental issue as another PR stunt.
  • Increase Consumer Trust: Finally, the idea behind the directive is to just make consumers be able to trust the information they get from the environmental claims being made by producers and manufacturers.

Timeline and Key Milestones of the EU Green Claims Directive

EU Green Claims Directive Timeline Overview 

  1. Announcement and Draft Proposal

March 30, 2022: The European Commission announces the EU Green Claims Directive as part of the European Green Deal, focusing on transparent and substantiated green claims.

  1. Stakeholder Consultations and Initial Feedback

April – September 2022: Stakeholder consultations are conducted to gather feedback from businesses, NGOs, and citizens on the directive’s potential impacts and implementation.

  1. Release of Official Proposal

March 22, 2023: The European Commission publishes the draft directive. It emphasizes requirements for companies to substantiate green claims with clear, verified evidence and bans vague terms like “eco-friendly” or “green” without proper proof.

  1. Legislative Negotiations Begin

April 2023 – October 2023: The European Parliament and EU member states begin negotiations to refine the directive. Key discussions revolve around enforcement mechanisms and penalties for non-compliance.

  1. Provisional Agreement

November 2023: A provisional agreement is reached on the directive’s text, paving the way for formal adoption.

  1. Formal Adoption

March 2024: The EU Green Claims Directive is formally adopted by the European Parliament and the Council of the EU.

  1. Implementation Period

2024 – 2026: Member states are given two years to transpose the directive into national laws. This period allows businesses to adapt their practices to comply with the new rules.

  1. Full Enforcement

March 2026: Full enforcement of the EU Green Claims Directive begins. Companies operating in the EU must ensure all green claims are backed by verified evidence, or face penalties.

Key Compliance Deadlines for Retailers 

Some retailers will have to know special compliance schedules if they are to avoid some particular penalties. These include:

  • 2024: It is important to start gathering data that would support all environmental assertions about the products. It is the right time for retailers to engage themselves with third-party certification agencies to match up their claims with their requirements.
  • 2025: Corporate full compliance deadline. This means that all the claims must be supported and verified by the third parties by the retailers. Failure to adhere to the requirements of the law could result in consequences like fines or prohibition of making environmental statements.

Such proactive retailers that begin integrating sustainability to meet the provisions of the Green Claims Directive today will be in a better place to carve a competitive niche in the market space. 

Requirements of the Green Claims Directive for Retailers 

Evidence-Based Environmental Claims

The Green Claims Directive implies that retailers need to support all the laid environmental claims through relevant, verifiable scientific evidence. This implies that marketing claims like ‘eco-friendly,’ ‘sustainable,’ or ‘carbon-neutral’ should be backed by figures such as LCA data. They offer systematic analyses of a product’s footprint which encompasses manufacture, utilization, and disposal.

For instance, a clothing retailer must justify that they have calculated the carbon footprint of their product from production through use to disposal when stating that it is ‘carbon-neutral. Companies have reduced or balanced it by purchasing carbon credits from accredited organizations such as the Carbon Trust or the Verified Carbon Standard.

Failure to provide such evidence will make the claims misleading and therefore in violation of the applicable regulations.

Retailers may also have to obtain other International certifications like the EU Ecolabel, Fair Trade, or Cradle to Cradle, among others. These certifications assist in proving compliance of products with environmental standards in a bid to justify claims made. The European Commission conducted a survey in 2021, which found that 39% of companies lacked proper evidence to support their environmental claims, making it necessary for retailers to verify them first.

Transparency and Consumer Information 

The Green Claims Directive expects retailers to provide truthful, consumer-friendly information about environmental performance. The directive also emphasizes the passing of claims in an ethical fashion, with the use of names or symbols familiar to the consumers.

For example, if a retailer declares its product as being 100% recyclable, the company needs to present factual information like the recycling statistics or the methods of recycling to support the claim while at the same time making the information easily retrievable. 

Retailers must ensure that consumers can easily access other information sources when needed. For instance, websites should offer effortless access to third-party validation reports or Environmental Product Declarations (EPD). Such disclosure supports consumers’ decision-making process and increases the credibility of the retailer’s sustainability disclosures.

Reporting Obligations

The Green Claims Directive sets forth specific reporting obligations for retailers, which will require them to report substantiated environmental claims to national authorities. Retailers will need to provide comprehensive documentation supporting their claims, including data on product life cycles, carbon footprints, and resource use. These reports should be in line with other EU sustainability directives, such as the Non-Financial Reporting Directive (NFRD) or the EU Taxonomy Regulation, ensuring a cohesive and standardized approach to environmental reporting across sectors.

Retailers must submit annual reports detailing their progress in achieving sustainability targets. For example, retailers may need to provide reports on how they measure, monitor, and reduce the carbon footprints of their products, especially for high-impact sectors such as fashion or electronics.

How the Green Claims Directive Will Impact the Retail Industry

The Green Claims Directive will significantly affect the retail industry. That means that this initiative will promote a higher degree of accuracy, which means that firms cannot simply make ambiguous and unspecific sustainability declarations. 

Benefits of Compliance for Retailers

Although implementing the Green Claims Directive presents challenges, it offers numerous advantages for retailers. This is because when proving concrete environmental assertions, many organizations can set themselves apart in an emerging ‘green’ market. The buyers are wising up and according to a study, 60% of customers are more than willing to spend extra for environmentally friendly products.

For instance, Patagonia or IKEA with their successful positioning care about how they influence the environment. Patagonia is one of the clothing companies that provide detailed information on the use of third-party certifications and reporting on the environmental impact of the production of its products. Adherence to the Green Claims Directive can also aid these brands in cementing their status as trustworthy green brands that consumers should turn to as the market develops.

Furthermore, the implementation of the directive can protect retailers from the dangers that come with greenwashing. These include fines, loss of reputation, and backlash from consumers. Indeed, the European Commission has been very clear that non-compliance with the directive risks penalties, thus making the case for genuine transparency even stronger.

Challenges and Costs of Implementation

One of the main challenges will be data collection and verification. Retailers must invest in tools like LCAs and environmental impact measurement tools to substantiate claims. These tools require technical expertise and could be expensive for smaller retailers to implement.

Another significant challenge is the cost of third-party verification. Certifications and audits from bodies like the Carbon Trust can be costly for companies with complex supply chains. Retailers must train staff on the Green Claims Directive, incurring potential operational costs.

Zara, for example, must assess and verify the environmental impact of each garment, from sourcing to disposal, with third-party audits. For smaller businesses, these costs could be prohibitive, potentially widening the gap between large and small players in the market. 

Preparing for the Green Claims Directive

Conducting a Compliance Audit 

To fine-tune the Green Claims Directive compliance, retailers will have to start with sustainable environmental claims gap analysis. This process helps identify conflicting information or unproven claims that don’t comply with the directive.

Steps for auditing existing claims include:

  • Reviewing Current Environmental Claims: Retailers must review all kinds of communication that are used for marketing their products, such as labels, websites, and advertising campaigns for certifications such as ‘sustainability,’ ‘eco-friendly,’ or ‘carbon-neutral.’ Retailers should avoid making claims that cannot be supported through logical, empirical evidence or should withdraw them.
  • Assessing the Supply Chain: To make the environmental claims match the actual evaluation, the entire supply chain needs to be assessed. These are strategies that focus on evaluating sourcing strategies, production, and product disposal methods.
  • Evaluating Product Lifecycle: Retailers must conduct life cycle assessments (LCAs) for all claims, from raw material extraction to disposal.
  • Engaging Third-Party Auditors: To avoid greenwashing, retailers should hire accredited auditors, or certification bodies, to authenticate the retailers’ claims.

H&M ensures sustainable claims by assessing its portfolio and providing supply chain transparency with certifications like GOTS.

Building a Transparent Reporting Framework

Key steps include:

  • Standardizing Environmental Metrics: Retailers should adopt internationally recognized standards for environmental data reporting, such as the Global Reporting Initiative (GRI) or the Environmental Product Declaration (EPD). These standards ensure consistent, comparable, and credible reporting.
  • Clear Communication: Environmental data should be presented in a way that consumers can easily access and understand. This may involve eco-labels that provide clear, verified information about a product’s sustainability and impact, similar to the EU Ecolabel.
  • Real-Time Reporting: Retailers should ensure real-time data collection and reporting on carbon footprints and product impacts.

Leveraging Technology for Compliance 

Technological tools help achieve Green Claims Directive requirements effectively with minimal error.

  • Carbon Accounting Software: Software platforms, such as Carbon Trail can automate the carbon footprint calculations of retailers with granular impact measurement of different product categories. These platforms use primary energy, transport, and manufacturing data to measure accurate emissions for LCA and insightful sustainability reporting purposes.
  • Life Cycle Assessment (LCA) Tools: Traditional LCA tools like GaBi or OpenLCA evaluate the life cycle impact of products. Unlike manual tools requiring LCA expertise, Carbon Trail uses AI to automate LCAs at scale for entire collections. Retailers can support verifiable and scientifically informed ecological assertions with minimal effort.
  • Supply Chain Management Software: Blockchain can enhance transparency in the supply chain, making it easier to verify sustainability claims. Platforms like Provenance use blockchain to track product origins and supply chain history, ensuring accurate environmental claims.

Conclusion

The Green Claims Directive presents retailers with both a challenge and an opportunity. Adhering to its requirements helps businesses enhance transparency, build trust, and gain a competitive edge in the sustainability-focused market.

Embracing technologies like carbon accounting software and LCA tools, such as Carbon Trail, will streamline compliance and enhance operational efficiency. Carbon Trail’s software tracks emissions, provides accurate data, and ensures compliance with regulatory standards.

As sustainability drives consumer decisions, viewing the Green Claims Directive as an opportunity for growth is crucial. Retailers acting now can leverage compliance to stand out, build loyalty, and shape a sustainable future for the industry.

Most Popular

Learn more about Carbon Accounting Product LCA Decarbonisation Primary Supplier Data Digital Product Passport Compliance Data Integrations

Elevate your product with our comprehensive suite of solutions


Picture this: armed with a notepad and a pen (or perhaps a laptop because we’re in the 21st century), I devour books, binge-watch movies, and rock out to music—all while writing about everything under the sun. Pursuing journalism and mass comm, with more caffeine and Kishore Kumar to keep me up.

Explore other products

Check out our comprehensive carbon accounting, product LCA, and decarbonization offerings below:

Product LCA

AI-powered Product footprint at scale aligned with global standards like ISO/PEF/ADEME leveraging primary product, supplier/facility, and traceability data.

Decarbonisation

Carbon Trail’s scenario planning module allows teams to define targets, configure carbon reduction initiatives, and simulate the impact of initiatives on the overall corporate carbon footprint.

Primary Supplier Data

Carbon Trail offers an automated alternative to collect, validate and verify primary supplier data from facilities on a frequent basis.

Check out our latest blogs

Check out our comprehensive carbon accounting, product LCA, and decarbonisation offerings and latest blogs below