Acceptable Use Policy

This Acceptable Use Policy describes the rules for accessing and using Carbon Trail websites, forms, services, and digital resources. By using them, you agree to comply with this policy and all applicable laws.

Permitted Use

You may use Carbon Trail services for legitimate business, research, and informational purposes in accordance with the relevant agreement, documentation, and applicable law.

Prohibited Use

You must not use Carbon Trail services to:

• break the law, infringe intellectual-property or privacy rights, or facilitate fraudulent or deceptive activity;
• upload or distribute malware, harmful code, unsolicited bulk messages, or content intended to disrupt another system;
• probe, scan, bypass, or interfere with security, authentication, access controls, rate limits, or service availability;
• gain unauthorised access to accounts, data, systems, or networks, or help another person do so;
• misrepresent your identity or affiliation, scrape the services at unreasonable volume, or use automated access in a way that degrades the service; or
• process content or data you do not have the right or necessary permission to use.

Account and Security Responsibilities

You are responsible for activity under your account, protecting credentials, maintaining accurate account information, and promptly notifying Carbon Trail of suspected unauthorised access or security incidents.

Enforcement

We may investigate suspected violations and restrict or suspend access when reasonably necessary to protect users, Carbon Trail, or third parties. Serious or repeated violations may result in termination and may be reported to appropriate authorities where required.

Reporting Concerns

To report abuse, a security concern, or a suspected violation of this policy, contact hello@carbontrail.net with enough information for us to investigate.